| fungi | ouch | 00:07 |
|---|---|---|
| fungi | what python version? | 00:07 |
| fungi | ahh, pypi outage? | 00:09 |
| fungi | Unresolved incident: Newly uploaded files are returning 403 from files.pythonhosted.org. | 00:10 |
| ianw | yeah i guess it could be | 00:10 |
| ianw | it was the dib-nodepool-functional jobs which i guess all would have been started at ~ the same time | 00:10 |
| ianw | i'll start with a recheck and debug if it gets worse :) | 00:11 |
| fungi | if you try to go to any project page on pypi it returns an error message right now | 00:11 |
| ianw | oh, hrm, i was checking https://pypi.org/project/Jinja2/ to make sure it wasn't a release and it's working for me | 00:12 |
| fungi | now it's loading for me as well | 00:12 |
| fungi | huh... | 00:12 |
| fungi | might be random | 00:12 |
| ianw | status.python.org has "pypi.org -CDN" "Major Outage" ... | 00:13 |
| fungi | oh, that's new | 00:13 |
| fungi | it wasn't showing that moments ago | 00:13 |
| ianw | haha i reloaded it and now it says "Operational" | 00:13 |
| ianw | i guess it pings something and if it doesn't responds freaks out to "Major Outage" level | 00:14 |
| fungi | schrödinger's cdn | 00:14 |
| Clark[m] | This is our fallback to backup pypi backend situation on steroids | 00:15 |
| *** dviroel|afk is now known as dviroel | 00:19 | |
| opendevreview | Ian Wienand proposed openstack/diskimage-builder master: Drop Python 3.6 support https://review.opendev.org/c/openstack/diskimage-builder/+/844534 | 00:39 |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Use current openstack-python3 job template https://review.opendev.org/c/openstack/diskimage-builder/+/836229 | 00:41 |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Use current openstack-python3 job template https://review.opendev.org/c/openstack/diskimage-builder/+/836229 | 00:42 |
| ianw | dib-nodepool-functional-openstack-centos-8-stream-src (2nd attempt) ... i missed the first attempt but not looking promising | 00:47 |
| ianw | these tests are a bit weird because we run devstack setup as pre:, so i guess it retries if devstack fails. the presumption being devstack is reliable and any errors must be transient :) | 00:48 |
| ianw | ERROR: Could not find a version that satisfies the requirement glance-store===4.0.0 | 00:52 |
| ianw | so a different package. this seems to add to the theory that random things are seeing 403's | 00:52 |
| ianw | it always seems to be keystone install, but maybe that's a red herring because it's the first thing we install with constraints maybe? | 00:53 |
| *** dviroel is now known as dviroel|out | 01:01 | |
| chris_dohmen | Hey all! I opened a bug regarding squashed merges not being able to apply the correct symbol due to the automatic message adding spaces (https://bugs.launchpad.net/pbr/+bug/1977479). If you perform a `strip()` before looking up the symbol everything works. I dont think this interferes with the logic of having Sem-Ver be the first thing on the line as whitespace doesnt add / remove any value. Any thoughts on this implementation prior to creating a re | 01:49 |
| *** ysandeep|out is now known as ysandeep | 05:00 | |
| *** rcastillo_ is now known as rcastillo | 05:34 | |
| opendevreview | Dr. Jens Harbott proposed openstack/diskimage-builder master: Use current openstack-python3 job template https://review.opendev.org/c/openstack/diskimage-builder/+/836229 | 07:05 |
| opendevreview | Dr. Jens Harbott proposed openstack/diskimage-builder master: Drop Python 3.6 support https://review.opendev.org/c/openstack/diskimage-builder/+/844534 | 07:06 |
| *** jpena|off is now known as jpena | 07:09 | |
| opendevreview | Merged opendev/glean master: testing: add vexxhost sample config https://review.opendev.org/c/opendev/glean/+/843996 | 07:21 |
| opendevreview | Dr. Jens Harbott proposed openstack/project-config master: Uodata kolla grafana panel https://review.opendev.org/c/openstack/project-config/+/844554 | 07:24 |
| opendevreview | Dr. Jens Harbott proposed openstack/project-config master: Update kolla grafana panel https://review.opendev.org/c/openstack/project-config/+/844554 | 07:25 |
| *** bhagyashris|rover is now known as bhagyashris | 07:37 | |
| opendevreview | Merged opendev/glean master: tests: stub out fields https://review.opendev.org/c/opendev/glean/+/844143 | 07:38 |
| opendevreview | Merged opendev/glean master: redhat-ish platforms: refactor simplification of interface writing https://review.opendev.org/c/opendev/glean/+/844148 | 07:38 |
| *** chandankumar is now known as chkumar|ruck | 07:56 | |
| opendevreview | Merged openstack/project-config master: Update kolla grafana panel https://review.opendev.org/c/openstack/project-config/+/844554 | 07:57 |
| *** ysandeep is now known as ysandeep|lunch | 09:39 | |
| *** ysandeep|lunch is now known as ysandeep | 10:22 | |
| *** rlandy|out is now known as rlandy | 10:23 | |
| fallen | IDENTIFY | 10:38 |
| fallen | IDENTIFY fallen | 10:42 |
| *** dviroel|out is now known as dviroel | 11:22 | |
| fallen | I just created a Ubuntu One account under the email fallen@redhat.com. But when I try to sign in to review.opendev.org it gives me "Not found" and the URL says "SignInFailure,SIGN_IN,Contact+site+administrator" | 12:22 |
| fallen | Anyone available to help me figure out why I can't sign in? | 12:23 |
| fungi | yeah, i can take a look. odds are that e-mail address is used by another account (i.e. you have a duplicate account) | 12:24 |
| fallen | That would be great, thanks! | 12:29 |
| fungi | it takes me a few minutes to remember how to fetch the correct state from gerrit's reviewdb, but looking at an old pull i have there's definitely an existing account with that address | 12:30 |
| fungi | usually what happens is some change made to the account in the ubuntu one sso causes it to switch to a new openid for that account, which gerrit doesn't recognize yet and thinks that means it should create a new account, but then discovers that the e-mail address used for that "new" openid is also in use by an existing account it already has, so throws an error | 12:31 |
| fallen | Yeah we did a lot of messing about with accounts, not knowing what is going on or understanding how things work. | 12:34 |
| fungi | yeah, there's an account 29515 with that e-mail address and also a hotmail address associated with it | 12:34 |
| fallen | mclean_fiona@hotmail.com? | 12:35 |
| fungi | yep | 12:35 |
| fallen | ok, that's me too | 12:35 |
| fungi | right, i'm just trying to see if i can find what new openid it's trying to create the account from (if that's what's really going on). unfortunately gerrit's logs are a bit opaque | 12:37 |
| fungi | okay, i just needed to look in an older log. your last login attempt was before logrotate kicked in | 12:40 |
| fungi | it's definitely an account conflict where a "new" openid is trying to create a new account using the same e-mail | 12:41 |
| fungi | i have the updated openid here | 12:41 |
| *** ysandeep is now known as ysandeep|afk | 12:42 | |
| fungi | fallen: so, the easy solution on our end (which doesn't require down-time for the gerrit service) is to set the "old" account as invalid, clean up all references it has to those e-mail addresses, and then you should be able to create a new account with that new openid. your ssh/api username will have to change though, that can't be disassociated from the old account | 12:43 |
| fallen | ok that works for me | 12:44 |
| fungi | cool, this will take a few minutes as i have to adapt some scripts for this | 12:44 |
| fungi | fallen: okay, old account 29515 has been set inactive, the two e-mail addresses have been removed from it, and then i used our account retirement script on it. try logging into the review.opendev.org webui again | 13:01 |
| *** ysandeep|afk is now known as ysandeep | 13:06 | |
| fungi | i need to step away from the keyboard for a few minutes, but will be back and can take another look at it if your login is still not working | 13:14 |
| fallen | fungi: do I need to recreate an ubuntu one account? | 13:32 |
| fallen | Guessing yes | 13:33 |
| fallen | fungi: OK I created a new account, but I could not use either of the email addresses previously used. No matter, I used another private email address and new username. I am in and it worked!! Thank you | 13:58 |
| fungi | fallen: sorry, back now. you shouldn't have had to create a new ubuntu one sso account, just needed to log in with the same account again | 14:18 |
| fungi | once i cleaned up the old e-mail address references in gerrit, logging in with your previously not-working ubuntu one account should have caused gerrit to successfully create a new account for it | 14:23 |
| fallen | ah......oh well, it is working now with a new account. That is the main thing. I have a colleague with the same problem, may I give you his email address please? | 14:25 |
| fungi | sure | 14:25 |
| fallen | astillma@redhat.com | 14:27 |
| fungi | it should go a little quicker this time since all the steps are still fresh in my mind | 14:27 |
| fungi | checking now | 14:27 |
| fallen | thank you so much | 14:27 |
| fungi | interesting, there are no existing accounts with that address | 14:28 |
| fallen | hmmm, he must have another issue then | 14:28 |
| fungi | is the error message the same? | 14:28 |
| fallen | he says yes....but I want to walk through it with him whilst he screen shares to double check | 14:29 |
| fallen | I will get back to you, I don't want to waste your time :-) | 14:29 |
| fungi | i'm not finding any login failures for duplicate accounts besides yours over the past two days | 14:30 |
| fungi | so yeah, probably something subtly different | 14:30 |
| fungi | anyway, i'll be around if you can't figure it out | 14:30 |
| *** dviroel is now known as dviroel|lunch | 14:53 | |
| opendevreview | Merged opendev/irc-meetings master: Security SIG chair rotation https://review.opendev.org/c/opendev/irc-meetings/+/844448 | 15:04 |
| *** marios is now known as marios|out | 15:40 | |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Remove py 3.6 support and update jobs https://review.opendev.org/c/openstack/diskimage-builder/+/836229 | 15:50 |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Add support for Python 3.10 https://review.opendev.org/c/openstack/diskimage-builder/+/844613 | 15:50 |
| *** ysandeep is now known as ysandeep|out | 16:08 | |
| *** dviroel|lunch is now known as dviroel | 16:20 | |
| *** rlandy_ is now known as rlandy | 16:33 | |
| *** jpena is now known as jpena|off | 17:06 | |
| *** yoctozepto is now known as yoctozepto[pto] | 17:13 | |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Add support for Python 3.10 https://review.opendev.org/c/openstack/diskimage-builder/+/844613 | 17:46 |
| opendevreview | Jay Faulkner proposed openstack/diskimage-builder master: Add support for Python 3.10 https://review.opendev.org/c/openstack/diskimage-builder/+/844613 | 18:06 |
| *** dviroel is now known as dviroel|out | 21:21 | |
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